If you’re renting through The Personal Property Shop and have a maintenance issue, you can report a problem here 24 hours a day, 7 days a week via our online application Fixflo. Please use Fixflo as your first port of call UNLESS it’s an emergency situation, in which case you should call us immediately on 0800 0386 999.
When logging a maintenance issue on our website, the more detailed you can be, the better. More detail (and photos) will help us to get a contractor out to you sooner and make sure he/she is fully prepared when he attends the property to repair the issue. 1 in 5 issues can even be resolved via Fixflo, without the need to wait for a contractor. This will once again help you get your issue resolved quicker.
Log a maintenance issue by clicking on the Fixflo logo to access the system